Frequent Client Questions

This page has answers to questions we are frequently asked by our clients.

If you have a question and you cannot find the answer here, please contact us and we will get back to you with an answer as quickly as possible.

How much will this all cost?

We are very upfront with our costs to avoid the customer any surprises. Our trained technicians will walk you through each step of the way to ensure your complete satisfaction. For large scale projects, we provide free estimates on plumbing services to be performed.

Does Lakeside Plumbing Inc. accept credit cards?

Yes, we accept Visa, MasterCard, and Discover credit cards.

Are your employees licensed?”

Yes, with over 20 years of experience we have amongst our employees, we are licensed by the state of Illinois. We also are bonded and insured. Our plumbers attend a continuing education class each year required by the state of Illinois.

Can I supply my own fixtures for Lakeside Plumbing Inc. to install?

Yes, we are more than happy to install any plumbing fixtures you have already purchased as well as help you in selecting the right fixtures for your application.

Can Lakeside Plumbing Inc. supply plumbing fixtures for my job?

Yes, we work with a number of supply houses in the area that help us get the right fixture at a discounted price. We also have trained staff with years of experience to help you make the right choice in selecting the right plumbing fixture. If we supply the plumbing fixtures, we will warranty these products for a period of 1 year.

Do you offer 24 hour emergency service?

We are available 24 hours a day/7 days a week to help with all your plumbing issues. Call us anytime to be connected to a live person that can help resolve your plumbing problem.

Do you warranty your work?

Yes, we do warranty all our work which ranges in different lengths depending on the services performed. Please feel free to give us a call on what plumbing service you want performed to get further information on warranty guidelines.

Do you offer preventative maintenance programs?

Yes, we offer a variety of maintenance programs including annual sump pump, battery back-up and RPZ inspections to ensure everything is functioning properly. Feel free to give us call to find out more details.

What types of plumbing services do you perform?

We specialize in all types of plumbing services including, new construction, remodeling, commercial work and service work. Feel free to take a look at our services page for more details.